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Our network of consultants, including instructional designers, developers, graphic artists, and trainers, can address all aspects of
your training and development needs. This depth of practical experience combined with our innovative approaches
to both technology and learning keeps you on the leading edge of learning. More important, we will drive the
key metrics of your business - revenue and profitability - forward while controlling your training investment.

Jim Bauman |
James E. Bauman
Experienced technical communication and training leader who has implemented leading-edge
on-line technology that has significantly reduced costs and increased usage of service,
knowledge and education solutions. Extensive experience in information technologies,
project management, financial management, training, personnel management, and written
and verbal communication. Management experience includes leading teams of individuals
with technical writing, course development and/or software application development skills.
Life-long learner with an MA in Organizational Management and a Masters Certificate
in Project Management.
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Stephen Gilbert |
Stephen Gilbert, Ph.D.
Expert in how humans perceive, process, learn, retain, and apply information. At UNext.com
(owner of Cardean University and Ellis College) worked to define features of online
authoring tools, learning management systems (LMSs) and content management systems (CMSs)
that promoted extensible reuse of content. Designed and built award-winning online
business courses in collaboration with faculty at University of Chicago, Columbia, and
UC Berkeley. Supervised the creation of the templates and standards used online to
promote consistent, high-quality instruction. Programmed XML-processing macros and
designed a variety of reusable learning objects. Evaluated the MIT Sloan Business
School’s distance MBA degree program working with organizational learning experts at
Xerox PARC. B.S.E. in civil engineering (Princeton); Ph.D. in brain and cognitive
sciences (MIT). President of e-learning consultancy
Clearsighted.
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Eric Hansen |
Eric Hansen
Experienced instructional designer and developer able to identify client business needs
and develop training and performance support materials linked to those needs. Has expertise
in organizational and individual performance analysis, instructional design, materials development,
and program evaluation. Superior writing and communication skills. Excellent ability to
analyze source material and create user-centered training and performance support materials.
Excellent collaboration skills with experience working on virtual teams using WebEx online
meeting collaboration tool. Familiarity with HTML and XML coding and the concepts behind
Macromedia Flash. Bachelor of Arts, Miami University and Master of Education, Xavier University.
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Bert Kollaard |
Bert Kollaard
Seasoned executive with over 25 years of B2B and B2C corporate management and client
services experience focusing on the use and application of strategic planning,
marketing, and marketing research/ analysis, facilitated by information technology,
to help organizations accelerate business and optimize performance. Experience includes
successful assignments in strategic planning, organization development, mergers and
acquisitions, product and services marketing, marketing research, competitive intelligence,
new business development, product management and professional services. B.A. and
M.Sc. degrees in Economics. In addition to working with ROI Learning, principal of
marketing services firm, The Infoneer Group.
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Mary Anne Lynch |
Mary Anne Lynch
Experienced education consultant, instructional designer and teacher. Excellent
technical and business background (Electrical Engineering, Rutgers; MBA, SUNY).
Skilled user of the latest development tools for web-based instruction and multimedia
projects, including Flash, Dreamweaver, Photoshop, Illustrator, Premiere, After
Effects, and InDesign. Designs and teaches web-based courses at Northampton
Community College and Lehigh Carbon Community College (both in Pennsylvania).
Created multimedia sales and marketing presentations, demos, web sites, and
print collateral to support NCR's worldwide retail sales force.
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Sylvia Miller |
Sylvia A. Miller
Dedicated, self-directed, well-organized, resourceful professional with a reputation for
excellent attention to detail, strong organizational skills, works well with a variety of
personalities, and a keen desire to stay on the cutting edge. Specific experience includes
CBT & web training, instructional design, teaching, leadership, project & department management,
online help and user guides, sales, communications.
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Cris Wildermuth |
Cristina de Mello e Souza Wildermuth, M.Ed.
Cris is an author, researcher, and international speaker specializing in leadership development,
employee engagement and personality diversity. She is the author of “Diversity Training,”
published by the national American Society for Training and Development (ASTD) and frequently
speaks at national and international conferences. Cris is a native of Rio de Janeiro, Brazil,
and speaks four languages – English, Spanish, Portuguese, and French. She travels extensively,
and is often invited to develop leaders in major international cities such as Rio de Janeiro,
Buenos Aires, and Mexico City.
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Gary Wise |
Gary Wise
Gary is a seasoned, thirty-year veteran of corporate learning and senior leadership roles.
He is a leader in the re-invention … the evolution of training … to be as agile and as continuous
as the work it supports. Today the velocity of business is surpassing traditional training’s
ability to keep pace. Learners increasingly experience learning moments of need downstream
from their training experiences and in their daily work context. Gary assists clients with
re-inventing their approach to training and in putting actionable learning assets into the hands
of their workforce by treating learning environments as “ecosystems.” Building a learning
ecosystem may be transformational for some organizations and only fine-tuning for others. A
good first step is to identify your “readiness” by investing in a
Learning Readiness Assessment.
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Learn about our firm's manager here.
©ROI Learning Services, 2003-2011.
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